If your property doesn’t offer a fibre connection, then the standard ADSL connection with BT will be automatically applied to your utilities account which is included in your weekly cost. If you’re struggling with the speeds on the standard ADSL connection, you can speak to BT technical support who can run speed tests and try to improve the speed and connection. You can view details on how to contact BT technical support on our article ‘How do I speak to technical support?’.
